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Refunds, Returns & Strikes

Returns & Refunds
Due to the nature of our treats, we do not have to provide returns or refunds. If you have any issues with your treats or are not happy with your order, Please contact us as soon as your order arrives.

Shipping Times
All of our treats are made fresh to order. Please allow up to 14 working days for your order to be shipped out. If you are ordering anything needed by a certain date and you have ordered below the 2 working week mark (this also excludes weekends and bank holidays), please contact us as your order may not arrive in time. 



You have the right to return your order with 14 days if you order in unopened. All seals of packaging must show unbroken. If you are unhappy with your order and have requested a refund, the order must be returned back to us first, unless stated otherwise by Millies Barkery

We are not held accountable for shipping damage as we do send your orders in bubble wrap & wrapped in FRAGILE tape to help with shipping. If you do receive damaged goods, please get in contact and we will do our best to help otherwise.

Order Hasn't Arrived?
If your order hasn't arrived, please get in contact within 25 days of purchase with your Order confirmation to

If you would like to cancel your order, please let us know within 24 hours of purchase as all biscuits are made to order.



We are not accountable for any late order due to postal strikes or delays. we send all parcels 2nd class which typically delivers within 2-3 working days.



Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

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